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Software Support - Advantage SolutionsAdvantage Solutions supply and supports Retail Point of Sale software and hardware in Australia and Asia. Recently we have been engaged to provide software and on-going support to a retail company in Taiwan in Mandarin Chinese. We are looking for a person to work on a part-time basis to provide "On-call" telephone software support to this company. This will involve a call / notification being placed to your mobile phone for you to call the customer’s Store Staff to provide help / support in relation to the Retail Software we supply. Calls to the customers can be made from any quiet location, including your home. Apart from training and an occasional review you will not be required to come to our offices. The successful applicant must be able to: • Speak and write both English and Traditional Chinese. • Preferably has some Retail experience. • Work for a minimum of 12 months part time. • Be "On Call" to call the customer both during the day and evening to call the customer, if a support call is placed (this will be rotated with 1 -2 other people). • Be ethical, reliable and focused on providing high levels of support to our customer. • Have internet access and a Computer. We will provide full training in the Retail software being used by the customer and all telephone expenses related to the Support Calls will be provided for. Apart from providing a part-time income to the successful candidate this could lead to a permanent role within our organisation or a reference and experience for other potential employers. IT experience is not necessary. Please submit your application to: This e-mail address is being protected from spambots. You need JavaScript enabled to view it Return to IT jobs Melbourne Perform another job search |